Mattress Depot Irving in Irving, TX Closed now

Reviews about Mattress Depot Irving

• ★ ☆ ☆ ☆ ☆

  June 27, 2020, by Toni Jacob
  We ordered a mattress on a Tuesday. They told us it would be delivered between the hours of 11-1 on Saturday. 1 Saturday rolls around and we have not heard anything. We called and they didn't even receive the mattress. They told us that they would find it somewhere local and get it to us by 6. 6 rolls around, have not heard from them. We call, they are hung up somewhere else but will have it to us by 10PM. Nothing. We had to sleep on the couch. Here we are Sunday, we ended up going to another mattress store and getting a similar deal. We called Mattress Depot to let them know, and they told us they would deliver us a floor model and replace it with the new mattress when it arrives. They told us they would be here by 4:30 today (Sunday) and it's not here. They call us at 5 and say they are loading the truck and will be on their way. It is currently 7pm and we only live 20 minutes from the location. Now they are not answering calls. If I had any idea they would be this unreliable, I never would have purchased from here. We have been dealing with Mike the entire time.