Lowe's Home Improvement in Irving, TX Open now

Reviews about Lowe's Home Improvement

• ★ ☆ ☆ ☆ ☆

  May 12, 2020, by Miyong Head
  If you're buying flooring or anything that requires associates figuring up price or writing up figures/charges always double check. I paid $35 for them to come measure for carpet. The $35 was supposed to be credited toward price of carpet & padding. This is how simple it should have been cost of carpet ＋padding - $35 credit I already paid. Simple right? Their system however came up cost of carpet + $35 + padding with less $35. This would be fine but why did they add $35 back in. Their associates and manager Candice could not grasp that even if you give me the credit of $35 off the padding, if you add $35 back in it's not a credit given. I'm not making this up. I was there about 2 & 1/2 hours trying to explain and show them on paper. They could not grasp it. SCARY! This is the result of lack of discipline and education. Can't blame the teachers when kids just don't want to learn. All 3 of the associates including the manager all looked to be in their 20's. I'm 52 and I was stunned how they did not grasp simple math. They kept referring me to the system and how the system prints this out and it is what it shows. I couldn't get them to add it up themselves.
• ★ ★ ★ ★ ★

  January 03, 2020, by Avilene Bustos
  I went in last night very close to closing time- the night before Thanksgiving & although all the employees were running around trying to get the store set up for Black Friday and go home for the night Justin provided excellent service. He didn’t once complain about helping us and did everything he could to make sure we were able to get the tree we wanted.